Testimonials ALL

Lucy has been amazing helping us overcome some challenges facing our 8 year old daughter. I was very impressed with Lucy’s holistic view of what on the surface seemed to be a sleep problem- but when delving deeper it quickly became clear she was struggling with separation anxiety and confidence. We have a detailed plan to help her moving forward, and have already seen a marked difference at bedtime, meaning she is less tired and anxious during the day. 

Claire very kindly gave up her time to support a group of families with twins to discuss issues they were having with sleep. Claire was very calm and clear in her explanations of useful theory behind sleep and applied it to the individual families situation. She even offered to send a revised schedule to one of the families who were hoping to drop from 3-2 naps.  Her professionalism and knowledge was brilliant and families commented how useful they had found the session. We are extremely grateful for the support that Claire gives to our charity, thank you for your time and expertise.

I just wanted to thank you for your amazing videos, blogs and podcasts. I have used them to support my undergraduate students learning around personal care and supporting feeding for infants, children and their parents. The students have been raving about the 'how to' videos on YouTube and how accessible your blogs and podcasts are. No jargon, just valuable information.

I've now listed your publications as part of the recommended resources for our degree course. These are the practical resources needed to build practical skills!

Thank you for making these concepts accessible and helping our students to 'un-baffle babies'.

My goodness Claire is amazing. Working with paediatrics myself it was particularly upsetting to feel helpless when our little girl was born and so distressed. She screamed constantly in the most distressing way for up to 12hours!!! I had no idea just how challenging a baby could be.

I kept telling myself she's a newborn adapting to the outside world, but the more I saw babies of a similar age I realised she really was trying to tell us something wasn't right.

She barely napped in the day. Generally napping for 2-5minutes with the odd random 20minute nap before being wide awake screaming again. We'd tried multiple approaches which helped minimally but increased the cycle of over stimulation and increased tiredness. We also really struggled to get any wind up which also seemed to feed her discomfort.

Committing as optimally as possible to Claire's recommendations we saw immediate improvement. Yes some attempts to get her to sleep are more challenging but she's already learning the cues we give her that she should go to sleep. We are now one week on any my partner's gone for a run and I'm typing this while our baby naps.

I can't tell you how valuable Claire's knowledge and calm supportive nature have helped our family. Not only was our baby in tears prior to this but also me! Now our baby naps in the day, sleeps well at night, calmly entertain herself during the day without constantly being held. I can get to the bathroom, make a cuppa, and even eat dinner!

We had a new happy baby as soon as we implemented the recommended changes and she continues to improve daily.

Claire's an absolute legend!

(You can find information about our parent consultations here)

Your Guide to Caring for your Newborn

I only wish we had taken this course before our child was born! We took the course when our child was 6 weeks old when she was and struggling with sleep, feeding and colic. 

The video and fact sheet gave us a clearer understanding of what we were doing well and what we should be doing better, and by 8 weeks old there has been a noticeable change in our daughter. 

We feel much more confident as parents, and this has truly been reflected in our daughter sleeping and feeding much better with less colic! Thank you for keeping things simple for us to understand and follow! 

 (Your Guide to Caring for your Newborn)

Your Guide to Welcoming your Newborn

Despite being an early years professional in the theoretical field, I have found educating a child and raising a child are two very different things! 

The ‘welcoming your newborn’ guide has filled in the gaps that I, as a new mother, felt I needed to gain more confidence in.

With so much conflicting information online about best practice for caring for newborns, it was a relief to be given guidance from an experienced professional that was clear and constructive, and he helped me be a better mother to my child. Thank you so much Claire. 

(Your Guide to Welcoming your Newborn)

Having worked with Claire in a professional capacity previously through her training sessions, I knew she was the person we needed to speak to when facing challenges with our new born daughter. 

After many sleepless nights with a 6 week old suffering from colic, it was a relief to speak to Claire and get her advice! Almost overnight we saw a change in our daughter, and 2 weeks on (Matilda is now 8 weeks old) we have a much happier baby and also a much more structured and manageable routine to our days and nights. As new parents, Claire’s 1:1 advice was priceless to help us give our daughter what she needed to manage colic and to help her sleep better. It also allowed us to enjoy this precious new born phase as new parents with a much happier baby. 

The follow ups with Claire and Lucy also helped us a great deal and supported us as we adjusted to a better schedule together with multiple check ins. 

Matilda is a much happier baby thanks to you both Claire and Lucy! Thank you for making helping bring relief to our baby, and making her days much brighter and happier! The consultation has really made a difference to us!

(You can find information about our parent consultations here)

I’ve just listened to your tantrum escalation podcast and it was everything I needed to hear! (especially after a meltdown this morning 🙈). Thank you!

(You can listen to this episode here or wherever you get your podcasts)

I really loved the video (‘Your Guide to Behaviour and Emotions’) and feel like it was such an amazing refresh on what I previously learnt at Norland (College). It also gave me lots more confidence so thank you for this.

Maihri was so lovely from start to finish and following our consultation gave us a consistent plan we could use to help our son. She gave us the time to implement the plan at our own pace and Bespoke Family were great at checking in and following up with us. By night 2 our son was sleeping so much better and everyone has commented how he’s settling down to sleep much easier and wakes up so much happier. We’re now getting more sleep at night and so is he! Thank you!

I was having a really difficult time with my 3.5 year old, he was withholding his wees all day at nursery which caused him to get a UTI and then made him scared to go to the toilet, so I was desperate to build up his confidence again. I felt at a loss as we had tried everything for about a week but to no avail, he refused to use the toilet and was doing accidents everywhere. I decided to reach out to Bespoke Family for a phone consultation and it was just brilliant, Claire was so lovely and understanding. She gave me some really great advice on how to approach the withholding at nursery and also followed up afterwards to check how things were going. I'd highly recommend any parent speaking to Claire for one-to-one advice and guidance.

Claire and Rebekah held a webinar over Zoom for parents at our pre-school. They were extremely informative and spoke in a way that provided reassurance to the parents! The q & a at the end was really helpful too. We would definitely book to do this again!

My baby has never been a great sleeper. Initially we had issues with reflux which caused severe congestion at night and then we had to trial different prescription milks for suspected CMPA. This caused tummy pains and trapped wind. As a consequence we struggled with night after night of broken sleep. As she got older the reflux and tummy issues improved but sleep remained a constant issue.

I approached Bespoke Family for help because despite there now being no obvious underlying cause my baby was still waking up multiple times a night, sometimes for up to 3 hours at a time and getting her back to sleep seemed to be an impossible challenge. Nap times often involved tears from us both as I tried to settle her. I knew we both needed better sleep to help us both feel more positive.

Claire took in to account our family’s needs, including the fact that any routine had to fit around school runs. She gave me different options of techniques to try to ensure that I was comfortable with whatever we did. Within a couple of days my baby was self settling for naps and at bedtime and after 5 days of consistent routine, she slept through the night for the first time ever. The whole process was painless and so much quicker and easier than I could have imagined. My baby still wakes occasionally at night but very rarely needs my help to get herself back to sleep. She is happier and more settled, I am feeling more rested and refreshed and our whole family is extremely grateful to Claire for her support and expertise.

We first had a consultation with Claire after our daughter’s sleep routine completely fell apart at 12 months. We’d looked at a few different consultants prior, but Claire’s experience as a Norland nanny (and Norland tutor) as well as Bespoke Family’s tailored approach, really stood out. There are so many sleep consultants who have very limited experience and/or insist the same method works for all children. From the offset, Claire considered every detail, including our intention to travel long haul, and came up with a unique plan for us. I also really liked that the plan had several options rather than insisting a single approach, whilst remaining specific. In addition, we were alway encouraged and not dissuaded from using our instincts as parents. Thanks to Claire’s advice, my daughter went from being bf to a deep sleep and then placed in her cot and waking a 3-5 times per night to loving her bedtime routine, going into her cot fully awake and sleeping through the night. It has honestly been life changing for us. Bespoke Family also have the advantage of being experts on so much more than sleep and we continue to reach out to them as challenges occur. Emma has also being fantastic to liaise with esp. as we are based overseas. I wouldn’t hesitate to recommend them.

We came to Claire feeling pretty desperate about our sleep situation. She gave us calm words of advice and encouragement and, amazingly, everything she said worked. I was very skeptical about sleep training at first, but was amazed about the outcome!

My experience of working with Claire and the team has been fantastic. I have worked with other support services for sleep and cannot believe the difference with how knowledgeable, confident and supportive Claire has been. The whole team have been responsive, friendly and made me feel at ease. Claire has provided advice and tools to aid us with our daughters sleep and the progress is fantastic, but more importantly the confidence and reassurance she gave us has really brought us out of a negative head space. Will return for sure if need any further support and will be recommending within my work. Becky

I am a nurse working in A and E and I can tell you a busy Saturday night shift is a doddle compared to staying at home with young children! Exasperated, I reached out to Claire and Rebekah who’s services really have changed the way I parent completely. Thanks to their expert advice I can now say I am enjoying time with my children and learning to see things through their eyes. Their techniques have been easy to implement and Claire was incredibly understanding and kind. The team responded straight away to any questions I had. I would thoroughly recommend Claire and Rebekah for tips and tricks to not only stay sane while parenting but enjoy it!

A first class family consultancy business. We have used bespoke a number of times and their advice and support has made a significant difference to our children, their behaviour and our relationship with them. 1st class.

Claire and the Bespoke Family team are an absolutely incredible resource for parents with young children and I would highly recommend them to anyone who is looking for some practical, sensible and tailored advice. Claire is professional, considerate, very knowledgeable and very flexible in terms of how support is provided. An absolute game changer for me and my little boy.

I've completed a number of webinars given by Claire and Becks over the last 6 months and I have to say I've thoroughly enjoyed the content of them all. Claire's research and knowledge really comes across well, she delivers fantastic information clearly and appeals to all learning styles. Bespoke Family offer a wide range of options for parents, child-carers and professionals/practitioners. I feel it is so important to continue with professional development especially when supporting families with young children. On a personal level, I have found the Bespoke team to be exceptionally friendly, approachable & encouraging of my business, as well as other business, they have a sense of community which is wonderful. Definitely deserving of 5 stars ladies, thank you. Ali xx